Testimonials

Everything is fine.
Product has been installed successfully
I am very pleased with the service I received.
Narek was very patient and helpful.

Doug Snyder

I am so pleased with my decision to purchase from you and to have tech support for intallation.

Narek performed above and beyond what could be expected with the limited capacity of my computer and completed the installation brilliantly.

Outstanding service!
Thank you so very much.
Have wanted this software for years.

Arthur Carr

Thank you for the installation help.
Tech support helped me out and was very professional at what he was doing.

Thank you!

Terry Honeycutt

Thank you so much for all your help. I look forward to using this program.
You were very helpful and knowledgeable. Any time I had questions you responded very quickly.
Thanks again.

Patrick Smith

I am very happy with the help that Narek Solaris has provided me.Very satisfied.Thank you. 5 stars.

Lake Icao

The support I received during install was quick and seamless. I didn’t expect my support person to work that fast and I’m glad that I have access to my product!

Michael Hernandez

Thank a lot for making the installment a breeze!!!

I am really impressed by your services and knowledge, and will definately try to spread the word to others that might be interested in your services as well!!!

Sigmund Holstad

Excellent product and awesome customer service!
I really needed this keyer for my video work, it is going to improve a lot thanks to this great tool.
Thank you very much!
Hernan Andueza

Thanks Narek! Everything looks great.
Marty Rozmanith

Looks like everything went well on the install. Thanks a lot for your help and speedy response.
Donovan Lloyd

Narek, Thank you for your good and very professional support. ULTRA is now operational and we will start testing it tomorrow. I´m printing the 80 page manual right now. Thanks again and good luck!
Fred Peer

Very quick and helpful response – all my problems resolved while I slept!!

As they suggest, always be sure to be concise and thorough in explaining **exactly** what the problem is – and identify yourself and your purchase precisely. Help them help you and you will receive excellent help!
David Swain

Thanks so much for your quick and expert work. Ultra2 is up and running on Vista. Really appreciate the effort and skill that you showed.

And thanks to seriousmagic.net for making this amazing program available.
David Taylor

Quick, easy, helpful…. awesome support…. thanks!
Robert Thomas

Thanks, Narek. That was quite an installation procedure! I’m glad you did it!
John Malone

This installation was the fastest I’ve ever seen done by remote connection. Very professional, courteous and helpful. Not one mistake and the program works fine. It’s a pleasure to work with someone that knows what they are doing. Have a great day!!
Carl Hayes

Excellent technical support from Narek. Seamless install. No glitches from my side of the monitor. Program seems to run as designed, but I need more time to evaluate all of the options. Thanks for the installation.
John Grozik,Milwaukee

Thank you soo much that was good service. I’ll be sure to recommend you.
Ron Imanene

Just wanted to thank you for a painless installation process. I had envisioned something much more time consuming, however this was great.

Thanks again
Andrew Power

Thanks Narek for the outstanding services that you provided me over the past few days. I really appreciate how patient you were with me. I am really satisfied. You are the best software support that I have ever dealt with. Seeing how complex the software installation, I do not know how could I have done it without your great help..

Thanks again, I am really looking forward to do business with your company.
Mohammed A. Tayyib

I was assisted by Narek from Technical Support Team.
The response to my request was very fast.
I was instructed to contact the technician via Skype, who answered the call within a minute.
The technician had my software running and verified within 15 minutes.
Cleveland Bates

Purchased Ultra 2 several weeks ago along with three of the virtual sets.

I just got my green screen and lighting setup.
I shot some video and started keying and working with the  virtual sets. Everything is working easier that I thought it would be.

Bill Bennet

I had the pleasure of having my Serious Magic Ultra purchase installed by the tech support dept. and I want to commend the tech suport dept for a job well done, the tech support technican was knowlegable, patient,with me, (not being a tech person) he took me by the hand and led me through one of the most interesting installs I have ever seen, Take my word for this, let them do the install, they know what they are doing. I completely bungled the downloads and he was patient and led me in the right direction, he told me wat to look for in ths type of download, I could go on and on, but you get my drift, these guys are off the chain, that mean – they are great.

E Anthony Lane

Narek – thank you again and most grateful for your assistance. Looking forward to making MAGIC.

David Lee

What an EXCELLENT service. Friendly, fast, and thourough to the last. Best customer service I have had in 20 years.

Jeffrey Warda

Thnxs for the good help,
Kind regards.

Bob Scholtz

Thanks … great work.

Paul Webb

Thank you for your excellent support.

Kym Pate

Friday July 29th, I purchased your program but due to technical problems I could not download your program.
I write to you to figure out how to solve it and I received from you the maximum effort and maximum professionalism ‘that everyone should use towards the end customer.

In particular, with great skill and familiarity with the PC from Narek(Technical Support Team) has always followed me at all hours both Saturday and Sunday and today Monday after hours of trying very hard, and’ gaming could be a huge problem.

Of course, a thanks for supporting me for the installation of the program Ultra.
Because you are a company to emulate and admire.

Of course, will buy from you again.

Thanks for Everything.

Paolo,
ITALY

Paolo Ceccato

I just want to thank you’re team (especially Narek) the install is finished and working like a charm… Thanks again, best money I ever spent!!!

Jay Johnson

Thanks again…and just so you know we have been using SMU and we are really really pleased with it. We had a few problems getting used to it but it really is an excellent product and has added so much production value to our project. Thank you for your excellent support too.

Sigurdur Asgeirsson

Thank you you for the great support. You guys went above and beyond in my opinion kudos.

Michael Dabney

Video testimonial

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